Hollywood Log on error

  • The Madji
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Re: Re: Hollywood Log on error

11 years 3 months ago
#451566
Dev, same as I said on the Saftote thread..... when IT systems cost you revenue and are indispensable to your business...... Don't be pennywise and pound foolish !!!!

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  • Dev
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Re: Re: Hollywood Log on error

11 years 3 months ago
#451570
Hi, I am following up again this morning with the Mobi Site issue, and I will provide feedback shortly. We understand it is a major problem, and we are attending to it. We apologise for the frustration its causing and I will push to get it sorted asap.

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  • Dev
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Re: Re: Hollywood Log on error

11 years 3 months ago
#451579
Just got feedback from Werner, and there is a server issue which is causing the slowness of the mobi site. He will keep me posted throughout the day with progress. If you can, try use the full Hollywood website, as we have not had issues with that platform.

If you want to rather phone your bets through to the Call Centre, just PM me and I will assist you with getting your account number to you.

***ADDED 11.25am - Please note that the MAIN website is also causing issues now. The team is doing everything they can to fix it. We will keep everyone posted on when it is rectified. We apologise for the inconvenience and frustration this is causing.

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  • mr hawaii
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Re: Re: Hollywood Log on error

11 years 3 months ago
#451581
Dev Wrote:
> Just got feedback from Werner, and there is a
> server issue which is causing the slowness of the
> mobi site. He will keep me posted throughout the
> day with progress. If you can, try use the full
> Hollywood website, as we have not had issues with
> that platform.
>
> If you want to rather phone your bets through to
> the Call Centre, just PM me and I will assist you
> with getting your account number to you.


I'm not sure about that www.hollywoodbets.net/Default.aspx is the site i use - I only use my laptop and I had problems all day yesterday

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  • knersus1
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Re: Re: Hollywood Log on error

11 years 3 months ago
#451588
Since yesterday hollywoodbets.net is very slow and I am still getting issues when trying to place a bet. Now I'm getting the following error when trying to place a bet: "An error has occured, we apologise for any inconvenience. "

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  • Dev
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Re: Re: Hollywood Log on error

11 years 3 months ago
#451589
It sounds like its just not the mobi site now. I have passed this onto Werner. The server issue could also be affecting the main site. I will try and find out.

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  • gregbucks
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Re: Re: Hollywood Log on error

11 years 3 months ago
#451604
Site is now completely stuffed....:X

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  • The Madji
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Re: Re: Hollywood Log on error

11 years 3 months ago
#451606
Dev Wrote:
> Just got feedback from Werner, and there is a
> server issue which is causing the slowness of the
> mobi site. He will keep me posted throughout the
> day with progress. If you can, try use the full
> Hollywood website, as we have not had issues with
> that platform.
>
> If you want to rather phone your bets through to
> the Call Centre, just PM me and I will assist you
> with getting your account number to you.

Dev, definitely NOT correct. Main website was up to shyte the whole of yesterday and still intermittently giving issues this morning

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  • Dev
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Re: Re: Hollywood Log on error

11 years 3 months ago
#451611
Hi Madji, I've acknowledged that the main site is also experiencing issues. Therefore both the mobi site and the main site are giving problems. The team is doing everything they can. We apologise for the incovenience being caused.

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  • The Madji
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Re: Re: Hollywood Log on error

11 years 3 months ago
#451613
Dev Dev Dev.... I not attacking you and I understand the pressure. Just clarifying so there is no confusion..... really.

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  • mr hawaii
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Re: Re: Hollywood Log on error

11 years 3 months ago
#451620
Access to the site comes and goes just like a one night stand(:P) Putting my bets on early to avoid disappointment

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  • gregbucks
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Re: Re: Hollywood Log on error

11 years 3 months ago
#451621
mr hawaii Wrote:
> Access to the site comes and goes just like a one
> night stand(:P) Putting my bets on early to avoid
> disappointment

lol...:D

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