Hollywood Query

bayern wrote:

Muhtiman wrote: .....see that they have made some changes to the website......however it is still fraught with glitches and gremlins....
had a few sheckels go missing while transacting a bet and thought I had over punted or played in the wrong box.... then checked the bet and it was exactly what I played yet my balance was way less.....then logged out and back in and the correct balance was back there....:S as a multiple bet transactor and on many meetings this is rather off putting logging out and back in to reset these glitches......

Laughing to myself, the same thing happened to me. For some unknown reason the balance on the home page take forever to change, even when you deposit money. The accounts page has the correct totals.

....what was worse is last night my Chrome browser on my laptop started acting up....so I switched to my new tablet where the display is a bit cramped and I battled to place bets often duplicating them and then not getting the whole card on the screen and missing out seeing the goodies at the bottom....cant imagine trying to do this on a phone with my old eyes .....so for me the platform is not as portable as that of the tote.....afraid I too will use tote betting as a prime account and HW as a back up only.... that's only until they sort out their technical issues.... whistle:

Hi Bayern

By way of introduction, I am Marcel and work for the Hollywoodbets team. I have sent you a private message to get your contact details to resolve your query.

Regards,
Marcel

Thank you Marcel

marcel_hw wrote: Hi Bayern

By way of introduction, I am Marcel and work for the Hollywoodbets team. I have sent you a private message to get your contact details to resolve your query.

Regards,
Marcel

Good afternoon Marcel, thanks for getting in touch, i have sent you an e mail with my details and the issue at hand.

Thought I'd try out the site this morning - however I must be stupid - how do I actually submit a bet like the PA - after selecting the numbers, there is no 'Submit' button ?

Don't worry - found that the 'New Desktop Website' works ......