Help for Hollywood website please

  • Richie77
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Help for Hollywood website please

12 years 1 month ago
#347561
HELP PLEASE!

My computer did a few updates yesterday and today I tried logging in to Hollywood and this is the screen I get. None of the odds or anything are displayed in what is now just a plain white screen.

Attached files Default.pdf (255.9 KB)Â
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  • Deeno
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Re: Re: Help for Hollywood website please

12 years 1 month ago
#347563
Richie, mine seems to be fine. Maybe just reboot

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  • Dev
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Re: Re: Help for Hollywood website please

12 years 1 month ago
#347570
Hi Richie, I've just tried the website on both internet explorer and Google Chrome browser, and it seems to be working. Are you trying to access it via your desktop compter, or via ipad or cell phone?

It might have something to do with the cookies on your internet setup, but I'm not sure. As Agra said, try rebooting and try again. If you have the same problem PM me your details, and I'll get one of website team members to contact you.

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  • Richie77
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Re: Re: Help for Hollywood website please

12 years 1 month ago
#347585
Hi Guys

have rebooted. The same happens on my wife's machine. Both laptops. Both up to date with latest windows. As I said I think it has to do with the latest update installed on my laptop.

What details do you need from me Dev, so I can PM you. Many thanks.
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  • Dev
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Re: Re: Help for Hollywood website please

12 years 1 month ago
#347589
I've just PM you Rich - thanks

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  • Richie77
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Re: Re: Help for Hollywood website please

12 years 1 month ago
#347615
All sorted thanks Dev, I am on Chrome now.
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  • Deeno
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Re: Re: Help for Hollywood website please

12 years 1 month ago
#347622
Richie77 Wrote:
> All sorted thanks Dev, I am on Chrome now.

lovely
I am on Firefox

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  • Dev
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Re: Re: Help for Hollywood website please

12 years 1 month ago
#347623
Thanks Rich.

For other Hollywood clients who eventually get Internet Explorer 10, please stick to using Google Chrome or FireFox. We are developing the website to be compatible with IE 10, but will let you know once that is done.

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  • Richie77
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Re: Re: Help for Hollywood website please

12 years 1 month ago
#347669
Thank you Dev for your prompt response time.
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  • Muhtiman
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Re: Re: Help for Hollywood website please

12 years 1 month ago
#347854
Dev Wrote:
> Thanks Rich.
>
> For other Hollywood clients who eventually get
> Internet Explorer 10, please stick to using Google
> Chrome or FireFox. We are developing the website
> to be compatible with IE 10, but will let you know
> once that is done.

......nice to see this type of service and communication .......it goes a long way with your customer base......when I had a similar problem with Tabonline site........ not a word from them......:(

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