Hollywood - Mobile app
- Dean321
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Re: Re: Hollywood - Mobile app
11 years 4 months ago
Thank you for the update. Absolute service by just keeping us in the loop.
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- mr p
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- Mac
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Re: Re: Hollywood - Mobile app
11 years 4 months ago
smashley Wrote:
> Just tried the mobi site on cell c. Seems back to
> normal for now
Did you come right with Dev's link?
> Just tried the mobi site on cell c. Seems back to
> normal for now

Did you come right with Dev's link?
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- smashley
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Re: Re: Hollywood - Mobile app
11 years 4 months ago
Nope, it did work for about half an hour this morning and then went down again with cell c. Devs link takes you to Hollywood's site and none of Hollywood's site are working on cell c right now.
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- Mac
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Re: Re: Hollywood - Mobile app
11 years 4 months ago
At Smashley - using your PC for your internet go onto hollywood's home page and click on the "mobile" icon (which is for wap enabled cellphones). (This wont work for fancy cell phones like android and I think all other touch-screens). Then follow instructions for "Creating Your Mobile Account as current Internet user".
(If your service provider for your PC is Cell C then you may have a problem temporarily).
(If your service provider for your PC is Cell C then you may have a problem temporarily).
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- Werner
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Re: Re: Hollywood - Mobile app
11 years 4 months ago
Morning. The changes done by the ISP's did not have any effect or change. They have adjusted the routes but the Hollywood sites are still unavailable. I have escalated this to the senior network team in JHB. I will advise as soon as I have more feedback.
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- Dean321
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Re: Re: Hollywood - Mobile app
11 years 4 months ago
Hi, feedback from Cellc- all network settings and and is very fine on there end. The problem lays with hollywood.
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- Werner
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Re: Re: Hollywood - Mobile app
11 years 4 months ago
The issue has been isolated to a device in the environment. The engineers are currently troubleshooting the device in order to resolve the issue. I don't have an ETR as yet but I will keep everyone posted.
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- Werner
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Re: Re: Hollywood - Mobile app
11 years 4 months ago
The services have been restored. Please can you test and let me know if you pick up any issues. I have the internal teams also completing the testing but Internet Solutions and Cell C have confirmed that it has been resolved.
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- Dean321
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- mr p
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Re: Re: Hollywood - Mobile app
11 years 4 months ago
Hi all Hollywood up and running once again thanks Werner for the updates thts y Hollywood is my bookie of choice great service
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- Dean321
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Re: Re: Hollywood - Mobile app
11 years 4 months ago
Hi Dev--i have sent you a PM. Please respond when you see it. Hoping its sooner rather than later.
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