Hollywoodbets Malvern Branch.....Queensburgh

  • mikesack
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Hollywoodbets Malvern Branch.....Queensburgh

4 years 9 months ago
#796435
Tellers refusing to take bets. One cubicle had two tellers , both not accepting bets and saying go to the next two tellers who were already busy with punters.
Just before the off of the race.
Understandable if one teller is doing payouts only, but in this case the Payout Teller was impacted by doing bets and payouts together while the others were not taking bets?

The International Racing Channel is never in operation. Yet there are Tote Terminals operating.

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  • Dev
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Re: Hollywoodbets Malvern Branch.....Queensburgh

4 years 9 months ago
#796441
Hi Mike
I will send this onto the Operations team at Hollywoodbets to investigate. They will contact you for more information.
Regards
Devin
Hollywoodbets
The following user(s) said Thank You: Dave Scott

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  • Dev
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Re: Hollywoodbets Malvern Branch.....Queensburgh

4 years 9 months ago
#796484
Hi Mike
I don't have your contact information. I did send you a private message, but have not got a response yet. Our operations team would like to follow up on this.
Thank you
Devin
Hollywoodbets

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  • Blackbeard
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Re: Hollywoodbets Malvern Branch.....Queensburgh

4 years 9 months ago
#796491
[/Hollywood Malvern has been rubbish for a while now. In truth they do not care about the needs of the punters. They work on a "you need us, we don't need you" attitude.
Cannot wait for the day another bookmaker comes into the area.

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  • mikesack
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Re: Hollywoodbets Malvern Branch.....Queensburgh

4 years 9 months ago - 4 years 9 months ago
#796584
Blackbeard wrote: [/Hollywood Malvern has been rubbish for a while now. In truth they do not care about the needs of the punters. They work on a "you need us, we don't need you" attitude.
Cannot wait for the day another bookmaker comes into the area.

It's a real pity that the Tote owned by Gold Circle in Malvern Centre was closed down.
It was well patronised and didn't cost an arm and leg to obtain .
Last edit: 4 years 9 months ago by mikesack.

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  • Dev
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Re: Hollywoodbets Malvern Branch.....Queensburgh

4 years 9 months ago
#796628
Blackbeard wrote: [/Hollywood Malvern has been rubbish for a while now. In truth they do not care about the needs of the punters. They work on a "you need us, we don't need you" attitude.
Cannot wait for the day another bookmaker comes into the area.

Hi Blackbeard
I've private messaged you to get more information. Our Operations team wants to investigate your feedback, and address these issues.
Regards
Devin
Hollywoodbets

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  • Tigershark
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Re: Hollywoodbets Malvern Branch.....Queensburgh

4 years 9 months ago
#796664
Blackbeard, don't hold your breath, Eugene from Dev's team was supposed to phone me back 3 weeks ago.

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