HOLLYWOODBETS.NET - CALLING DEV
By Wouter
· 11 years ago
· 8970 views
· 37 replies
AI Summary
The forum thread centers on bet deductions in horse racing due to scratchings and user concerns regarding payouts and betting options.
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W
Wouter
11 years ago
#570468
So - dropped Dev a pm earlier though I have not seen one back.
Does anyone have a direct number I can contact Dev on so that I can try have a issue resolved
Is the live chat facility not working ?
Or the call centre numbers ?
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Wouter
11 years ago
#570473
bunch of ********
thing is this is going back and forth between my Mrs, FNB and Hollywoodbets, as it stands FNB is looking into fraud and they going to be investigating soon...
Does not bide well with me, considering I have been dealing with Hollywoodbets for years...
Hi Wouter Apologies for the late reply. My email address is devinh@hollywoodbets.net. I have replied to your PM. I will look into this immediately. Regards Devin
bunch of ******** thing is this is going back and forth between my Mrs, FNB and Hollywoodbets, as it stands FNB is looking into fraud and they going to be investigating soon... Does not bide well with me, considering I have been dealing with Hollywoodbets for years...
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Wouter
11 years ago
#570484
Thanks Devin
Much appreciated, hopefully you can restore some faith :)
*no pressure*
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Wouter
11 years ago
#570908
Many thanks Devin and Scott for resolving this issue!
true assets to the brand!
BTW No fraud on the account, which makes one feel a bit more happy.
C
Countrymember
10 years ago
#580163
Hi Dev/Holy,
Perhaps you can help me as well!?.
I had a bet yesterday on a baseball match and it appears your staff (traders) don't really know whats going on!.A draw in baseball is possible as the game is settled over 9 innings ( this was confirmed by your staff who sent me your rules).However they claim the game ended in the 9th innings where it in actual fact went 11 innings. Many official sites prove this.
After many emails ( my preferred means of communication) I seem to be getting no more response from your staff.
Many Thanks.................
P.S. A reminder to all punters.......check your tickets and results yourself....and know the rules pertaining to your bets...... :(
Hi Dev
Just a quick one. Is there any reason Hollywood will only take a yankee based on SP. I have to use a different account to bet my yankee bet which is quite a mission as I enjoy doing my horse punting on Hollywood due to early price ups and decent odds.
Just wondering if there is a reason for this.
C
Countrymember
10 years ago
#580185
This is what I now received......completely clueless!!!!!!!!!!!!!..getting worse with each reply......... :evil:
Please somebody tell this noodle that in baseball there is always a winner when extra innings are plated!!!!
Please note that these tickets are losing bets, unlike basket ball where they play until there is a winner, in Baseball if after the extra innings there is still no winner that remains a draw and in this case after the extra innings, there was a winner.
Hi Countrymember Let me take this up with our Events Office, and I will provide feedback asap. Thank you
Hi Dev/Holy, Perhaps you can help me as well!?. I had a bet yesterday on a baseball match and it appears your staff (traders) don't really know whats going on!.A draw in baseball is possible as the game is settled over 9 innings ( this was confirmed by your staff who sent me your rules).However they claim the game ended in the 9th innings where it in actual fact went 11 innings. Many official sites prove this. After many emails ( my preferred means of communication) I seem to be getting no more response from your staff. Many Thanks................. P.S. A reminder to all punters.......check your tickets and results yourself....and know the rules pertaining to your bets...... :(
Hi Richie Let me take this up with the team. I will provide feedback once I speak to them. Thanks
Hi Dev Just a quick one. Is there any reason Hollywood will only take a yankee based on SP. I have to use a different account to bet my yankee bet which is quite a mission as I enjoy doing my horse punting on Hollywood due to early price ups and decent odds. Just wondering if there is a reason for this.
Hi Dev,
Same old question. When will the Pick 3's be available to take online. All other major bookies offer it online.
Is it not possible to offer the Pick 3 for overseas meetings. The USA meetings the Pick 3 Pools are over 100k, all other bookies offer it online or by phoning in. Thanks.
C
Countrymember
10 years ago
#580199
Thanks for the "new"rules on Japanese baseball. I however bet to your rules published at the time, as below...
4.7 Baseball Rules
Possible extra innings are not considered in any market except for “Who scores the Xth point” and “Which team will win race to X points” or otherwise stated.
The names of the markets do not reflect the actual terms used in baseball. Please take note of the following legend for the actual terms used in baseball:
NAME OF MARKET vs TERMS USED IN BASEBALL
Period Innings
Overtime (OT) Extra Innings
Points Runs
Halftime Result after 9th half–innings
All markets will be cleared according to the final result after 9 innings (8 ½ innings if home team is leading at this point).
In case a match is interrupted or cancelled and won’t be continued on the same day, all undecided markets are considered void.
If markets remain open with an incorrect score or incorrect match status which has a significant impact on the prices, we reserve the right to void betting.
Under the circumstances please close my account with immediate effect...
Thanks for all your help in the past.
Regards,
Mike..............
Edited by Unknown · 7 Oct 2015, 3:26pm